Last updated: July 2026

Shipping Locations

We currently ship to:

  • Latvia
  • European countries

If your country is not available during checkout, please contact us before placing your order.


Processing Time

Orders are usually prepared and dispatched within 1–3 business days.

Processing times may be longer during holidays or periods of high demand.


Delivery Time

Estimated delivery times:

  • Latvia: 1–3 business days
  • Europe: 3–10 business days

Delivery times are estimates and may vary depending on the shipping provider and destination.


Shipping Costs

Shipping costs are calculated during checkout based on the delivery destination.

Any available free shipping promotions will also be displayed during checkout.


Tracking

Where available, tracking information will be provided by email once your order has been dispatched.


Customs & Import Duties

Orders shipped outside the European Union may be subject to customs duties or import taxes imposed by the destination country.

These charges are the responsibility of the customer.


Incorrect Shipping Information

Please ensure your shipping address is correct before completing your order.

Sortoria cannot be held responsible for delays or additional costs caused by incorrect delivery information.


Lost or Delayed Shipments

If your order has not arrived within a reasonable time, please contact us.

We will work with the shipping provider to investigate the shipment and assist you in resolving the issue.


Contact

If you have any questions regarding shipping, please contact us through our Contact page.